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Terms and Conditions for the Purchase and Sale of Products

Considering that CROCHENIACS sells products and services over the Internet and the Customer's interest in purchasing the products offered by CROCHENIACS on its website; The purpose of this contract is to establish the general conditions of use and purchase of products and services by the customer of the CROCHENIACS website (www.crocheniacs.com.br).

I. CONFIDENTIALITY:

CROCHENIACS is responsible for preserving the confidentiality of all data and information provided by the Customer in the purchase process.  

II. CUSTOMER SERVICE (SAC):

The customer has this service to solve their doubts, resolve any requests or complaints regarding their order or any content available on the website. The SAC can be activated through a form on the website or by sending an email to crocheniacs@gmail.com, all available on our website.

III. DELIVERY POLICY:

After the payment is made, the link to download the PDF file will be made available, this link will also be sent to the registration email and will be available for download for 30 days.

IV. RIGHT TO REPENTANCE:

Once the recipe is purchased, as it is a digital file, it is not allowed to exchange or return it.

V. EXCHANGE AND RETURNS POLICY:

As it is a digital file, it is not allowed to exchange or return it.

SAW. ACCEPTED PAYMENT METHODS:

Crocheniacs accepts several credit cards as a form of payment, as well as bank slips, for cash payment. 

All forms of payment are made through the site itself, which has the SSL seal and guarantees security in your purchases.

VII. DELIVERY TERMS AND PAYMENT METHOD:

The PDF file will be made available immediately after payment is made on the website, it will be available on the user panel and will be sent by email.

VIII. COPYRIGHT:

When you buy a recipe, you are not acquiring ownership of it, which continues to belong to the author, but rather an assignment of use. Therefore, the sale and sharing of revenue through social networks, blogs, Facebook and Whatsapp groups, emails and messages, as well as offline means, is not authorized. The sale of the finished piece is authorized as long as the authorship credit is given to Crocheniacs by Bianca Santos.

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